Working for a business in Cardiff with great company benefits, Brook Street have an exciting opportunity for a Motor Claims Technician on a Full Time basis. Responsibilities We are recruiting for an Experienced Motor Claims Technician to join the Claims team in Cardiff. You will need experience in dealing with insurance claims. Duties An excellent opportunity has now arisen in one of our desktop handling teams within the Cardiff office. We are seeking an individual with experience of primarily handling commercial property claims but those with Domestic property or general insurance experience will be considered. The role will involve working within an experienced team of technical claims technicians, dealing with your own claims from FNOL to settlement. A majority of the claims will be of varying value and complexity so you`ll have the skills and knowledge to settle (within your authority) or to pass the more complex cases on to other departments when necessary. You`ll already be able to demonstrate excellent communication and listening skills, combined with the ability to impart information and maintain accurate data. You will also have proven skills in developing and maintaining close working relationships, both internally and externally. Although part of a team, the role will require you to work independently, so the ability to use your own initiative to drive claims from new instruction to conclusion is imperative. Most importantly, you`ll be able to put yourself in our customer`s shoes, see the full picture and have the ability to make decisions based on the facts, treating all claims on their individual merits. You will deal with a caseload of primarily commercial property desktop claims, and as such you need the ability, confidence and background knowledge to make the right decisions on each claim. This is a great opportunity for those looking for career advancement covering a diverse and interesting range of claims. You will have/will be: - Negotiation skills - Report and letter writing - Excellent communication skills with both Customers and Clients - Prioritise workload effectively - Experience of dealing with commercial (or domestic) property damage claims - The ability to work on your own initiative and take ownership of your own caseload of claims Required essential experience skills and qualifications The successful candidate must have the following skills to be considered for this role A working knowledge of the Principles of Motor Insurance Already experienced within the claims arena, you`ll have the ability to identify suspicious information and apply correct procedures to avoid fraudulent claims, identify and evaluate evidence. Additionally, you`ll answer routine correspondence, deal with incoming calls, issue client updates and maintain diary processes. Working knowledge of MS Word Why apply for this role? As well as an attractive salary and the following benefits for their staff. Great Office environment Development & Progression opportunities Great city centre location Please contact Kerry Lewis in our Cardiff Business Hub or click Apply Now! Why apply through Brook Street? We are working on behalf of one of our trusted clients for this vacancy. Brook Street first opened its doors in 1946, founded by single mother Margery Hurst who set to work with little more than an idea and a drive to succeed. Her ambition was clear; following the end of World War 2 to deliver a quality recruitment service and to supply London with talented temps. Over 70 years later, our founder's drive remains ingrained in the way we work. We've grown into one of the UK's leading recruitment agencies − matching thousands of people with meaningful job opportunities at more than 4,500 companies every year. Delivering a quality service to suit the needs of clients and candidates alike was important to our founder Margery Hurst and it remains important to us today. Your application will be treated in confidence and we will discuss this opportunity with you in depth. As part of our service to candidates, we will meet you and offer free pre-interview advice. If this opportunity isn't for you, please contact us to discuss opportunities that may be of interest to you.