Assistant Branch Operations Management Manager- Hang Seng Bank (HK)

A Career with Hang Seng Bank  Hang Seng is committed to service excellence. Our people are our mostimportant asset and play a vital role in our efforts to continually enhance our performance forcustomers and provide best-in-class products and services.  We seek to attract high-calibretalent by offering a dynamic working environment, good career development opportunities andcompetitive compensation packages.     Retail Distribution – Branch Operations Management Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With more than 250 branches and automated banking centres, including over 50 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population, offering an extensive range of products. We are currently seeking high caliber professionals to join our Branch Operations Management Department as Assistant Branch Operations Management Manager. Principal responsibilities: Facilitate the daily operation and control of branches Oversee the branch operation and seek ways of procedure enhancement, streamlining, etc Maintain service standards Ensure all control measures relevant to the job responsibilities are undertaken to minimize the risk exposure of the Bank Assist the project manager to drive and implement the Group’s Global Standards Programmes as to ensure adherence to Group’s requirements on risk and controls and the highest standards being deployed A Career with Hang Seng Bank  Hang Seng is committed to service excellence. Our people are our mostimportant asset and play a vital role in our efforts to continually enhance our performance forcustomers and provide best-in-class products and services.  We seek to attract high-calibretalent by offering a dynamic working environment, good career development opportunities andcompetitive compensation packages.     Retail Distribution – Branch Operations Management Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With more than 250 branches and automated banking centres, including over 50 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population, offering an extensive range of products. We are currently seeking high caliber professionals to join our Branch Operations Management Department as Assistant Branch Operations Management Manager. Principal responsibilities: Facilitate the daily operation and control of branches Oversee the branch operation and seek ways of procedure enhancement, streamlining, etc Maintain service standards Ensure all control measures relevant to the job responsibilities are undertaken to minimize the risk exposure of the Bank Assist the project manager to drive and implement the Group’s Global Standards Programmes as to ensure adherence to Group’s requirements on risk and controls and the highest standards being deployed University degree in Business Administration or related disciplines Minimum of 2 years' banking experience Good interpersonal and communication skills Strong self-motivation and ability to work independently Proficiency in both English and Cantonese Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes     If you would like to explore other opportunities at Hang Seng Hong Kong, please visit www.hangseng.com/careers/ for details.  The health and safety of our employees and candidates is very important to us. Due tothe current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digitalcapabilities to ensure we can continue to recruit top talent at the HSBC Group. As your applicationprogresses, you may be asked to use one of our digital tools to help you through your recruitmentjourney. If so, one of our Resourcing colleagues will explain how our video-interviewing technologywill be used throughout the recruitment process and will be on hand to answer any questions youmight have.  University degree in Business Administration or related disciplines Minimum of 2 years' banking experience Good interpersonal and communication skills Strong self-motivation and ability to work independently Proficiency in both English and Cantonese Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes     If you would like to explore other opportunities at Hang Seng Hong Kong, please visit www.hangseng.com/careers/ for details.  The health and safety of our employees and candidates is very important to us. Due tothe current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digitalcapabilities to ensure we can continue to recruit top talent at the HSBC Group. As your applicationprogresses, you may be asked to use one of our digital tools to help you through your recruitmentjourney. If so, one of our Resourcing colleagues will explain how our video-interviewing technologywill be used throughout the recruitment process and will be on hand to answer any questions youmight have.  This employer is a corporate member of myGwork - LGBTQ+ professionals, the business community for LGBTQ+ professionals, students, inclusive employers & anyone who believes in workplace equality.

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Job Overview

ID:

499730

Date Posted:

Posted 4 weeks ago

Expiration Date:

23/01/2022

Location:

Newport

Salary:

Competitive

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